2. The Categories of Information that We Collect
The personally identifiable information you provide us, including your name and email address when you reach out to us.
Details about your web browser, such as its type and language settings.
Information regarding your device, such as the IP address associated with the installed App, the operating system type, and your Internet service provider.
Additional data related to the App, such as your App activity, the webpages you access while using the App, and other technical information.
We collect, store, share, and/or utilize the aforementioned data for the following purposes: (i) maintaining and improving our services for the Website and App; (ii) diagnosing technical issues; (iii) delivering third-party content; and (iv) complying with legal obligations.
3. Sharing and Disclosure of Data
Apart from what is explicitly stated here, we will not share your information with any external party.
For the purposes mentioned above, we may share your information with our service providers, business partners, or other third parties.
If we have reason to believe that disclosing the data we collect about our users is necessary to prevent, investigate, or respond to suspected illegal or fraudulent activities, or to safeguard the rights, safety, or property of FreePackageTrackerOnline, our users, or any relevant third parties, we may disclose such information.
In the event of a corporate restructuring of our company, such as a sale, merger, or transfer of assets, we may transfer your information to a third party.
We may engage third-party vendors to store and/or process the data we collect about you, such as third-party storage providers and solutions.
4. Our Services
By using the App, you can conveniently track your packages at no cost. As a trade-off for this access, we may provide you with third-party content, features, and promotions within the App ("Third-Party Content"). This Third-Party Content might include links to websites owned by third parties that are not under the control of FreePackageTrackerOnline. It's important to note that FreePackageTrackerOnline is not liable or responsible for the Third-Party Content or the corresponding websites. Additionally, FreePackageTrackerOnline does not actively monitor, review, endorse, approve, or make any representations concerning the Third-Party Content or associated websites. When you visit any third-party website, you do so at your own risk and are subject to the terms, conditions, and policies of that third party. It is advisable to exercise reasonable caution before engaging in any interactions or transactions with third parties.
5. Cookies, web beacons and log files
We may utilize web beacons, which are small graphic images such as pixel tags and clear GIFs, for various purposes. These include measuring the performance and effectiveness of our content as well as Third-Party Content. Additionally, we make use of similar technologies that store information on your browser or computer device using local storage or local shared objects, such as HTML 5 cookies, flash cookies, and other web application software methods. Furthermore, we collect raw log files that contain technical data about user activities, such as visited URLs and served content. This data serves the limited purposes of improving technical functionality, delivering Third-Party Content, and maintaining our operations, in addition to the purposes mentioned earlier.
6. Children Under 18
We are committed to not knowingly collecting information from children under the age of 18. If we become aware or are notified that we have inadvertently collected information from a user under 18, we will promptly delete all the information associated with that user as soon as possible.
7. Security Measures
To prevent unauthorized access and misuse of the information we collect, we have implemented commercially reasonable security measures. These measures include technological and physical security controls, as well as procedural safeguards. However, it's important to note that no security system can guarantee complete effectiveness, and therefore we cannot guarantee the absolute security of any information we collect from or about you.
8. Government authorities and legal rights
In certain circumstances, we may disclose the information we have collected about you to government authorities, such as law enforcement agencies, courts, or regulators, if requested or if required by applicable law. We may also disclose collected information to exercise or protect our legal rights and defend against legal claims.
9. California Privacy Rights
Under the California Consumer Privacy Act (CCPA), California residents may have the right to: (A) access the categories and specific pieces of information FreePackageTrackerOnline has collected about you; and (B) delete information FreePackageTrackerOnline has collected about you. To exercise your rights, please visit our request page. We will acknowledge receipt of your request within 10 business days and respond within 45 calendar days (or up to 90 days if we inform you of the need for an extension). California residents may also (C) opt out of the “sale” of personal data. Since the CCPA’s definition of the term “sale” is broad, it may include certain activities performed by FreePackageTrackerOnline. To exercise this right, please set your preferences here or uninstall the App. We will not discriminate against you for exercising your legal rights.
Please note that under the CCPA, only you or an authorized agent may exercise these rights. To verify your identity, you will be required to provide certain information on our request page. If you authorize an agent to act on your behalf, the agent must provide written permission and certain information to verify your identity.
Under California's Shine the Light Law, you also have the right to request information about the disclosure of your information, if any, to third parties for direct marketing purposes during the previous calendar year.
10. Customer Questions
If you have any concerns, questions, or issues regarding our privacy practices, please feel free to email us at .
Updated: July 10, 2023